Introduction
Balorá.online’s review platform is designed to be a powerful tool for businesses on the enchanting island of Curaçao, allowing you to engage with consumers, gather feedback, and gain valuable insights to enhance consumer experiences. Our mission is to establish Balorá.online as a trusted and universal symbol of reliability, built on openness and collaboration with both businesses and consumers. Before you embark on using our services, we request that you carefully review and understand the terms outlined in this document, referred to as the “Terms of Use and Sale for Businesses” (hereinafter referred to as the “Terms”).
Whether you choose to utilize Balorá.online’s services for free or opt for our premium offerings, it is essential to accept these terms to ensure clarity regarding both your and our legal rights and obligations. Your access and use of our services are always contingent upon your agreement with these terms. If, at any point, you disagree with or cannot comply with these terms, it is imperative that you refrain from accessing or using any of our services. To reiterate, your engagement with our platform and/or services, whether through our free services or any trial, is bound by these terms.
Your acceptance of these terms can be indicated through one or more of the following actions: (a) clicking a box or button confirming agreement to these terms (or a similar confirmation); (b) signing or accepting a quote, order form, or analogous document referencing these terms; (c) making a payment or accepting an invoice for a subscription to our premium services; or (d) claiming a business profile page, or accessing or using any of our services.
For any inquiries about Balorá.online, please refer to our Support Center. Should you be unable to find the information you seek, feel free to contact us at support@balora.online.
It is important to note that words or expressions defined in “quotation marks” within these terms retain the same meanings each time they are used.
Joining and using Balorá.online
This section outlines the steps for accessing and utilizing the services offered by Balora.online, including the subscription to our paid services.
1. You and Balora.online:
When we reference “you” or “your”, we are addressing the entity or business you represent.
When we mention “Balora.online”, “we”, “our”, or “us”, we are indicating the Balora.online entity with which you enter into a contract, as specified in the “Our contracting entities and governing law” section of these terms.
The term “affiliate” refers to an entity or firm that is controlling, controlled by, or under common control with the mentioned party, whether directly or indirectly.
2. Our platform:
The term “platform” denotes our review platform hosted at Balora.online, encompassing any subdomain, subdirectory, similar website, or app operated by us.
3. Our services:
“Services” encompass the Balora.online business account, review services, and any additional services provided presently or in the future. These services are outlined in commercial materials, such as quotes, order forms, invoices, or other communications provided to you or your partner (refer to the Partner section for more details) or on our platform.
Please note that we cannot guarantee the compatibility of our services and platform with your browser, network, or computer setup.
Our services do not include third-party products (refer to the Third-party products section below for more information).
4. Business profile page:
To gain access to our services, you or a representative must claim a business profile page on our platform, occasionally referred to as a company profile page.
5. Free plan:
Claiming a business profile page grants access to a business account, allowing you to utilize all services provided in our free or paid plan.
You have the right to use these services unless and until your business account is voluntarily deleted by you or access is terminated by us.
6. Subscriptions:
If you subscribe to one or more services not included in our free plan (a “subscription”), these services will be accessible through your business account. The following points apply to subscribers:
Subscription period: While most subscriptions run for 1 or 12 months, the specific duration of your subscription (“subscription period”) will be specified in the commercial materials provided when you agree to purchase the subscription.
Subscription renewals: At the end of each subscription period, your subscription will automatically renew for a further period unless alternative arrangements are agreed upon in your quote, order form, or similar document, or unless terminated by you or us (refer to the Termination and suspension section). If not renewed, access to services provided in our free plan will still be available.
Subscription renewal pricing: Subject to the remainder of these terms and permitted by law, we may increase the total price of your subscription by up to 5% at the end of your current subscription period, unless termination occurs or we notify you of a different price increase at least 45 days before the next renewal date.
7. Businesses:
You affirm that you (or one of your affiliates) either own or possess an exclusive right to operate the business(es) through which you utilize our systems and services. If one of your affiliates owns or has an exclusive right to operate a business for which you use our systems and services, you guarantee that you have the authority to accept these terms concerning such business.
8. Sending invitations to your consumers using our platform:
If you employ our review invitation service, you will be considered the sender of each invitation dispatched, not Balora.online. Consequently, it is solely your responsibility to ensure that the invitations you send (or that we send on your behalf) using our services adhere to all pertinent legal and regulatory requirements and comply with the guidelines.
9. Sending invitations to your consumers outside our platform:
When you display or send review invitations outside the Balora.online platform (e.g., when creating and sending review invitation links or directing consumers to create reviews on your business profile page), you acknowledge that you are accessing and using our services. It is your sole responsibility to ensure that the invitations you send comply with all applicable legal and regulatory requirements and adhere to the guidelines.
10. Business account:
You are entirely responsible for overseeing and controlling your business account, determining who administers and can access it, how it is managed, and how you utilize our services. For instance:
- You maintain control over access to your business account, deciding who is permitted to use and access the services offered through your business account (“authorized users”) and the level of access each authorized user possesses. You retain the right to modify or terminate that access at any time.
- You assume responsibility for all activities conducted by your authorized users, their utilization of our services, and their compliance with these terms and our guidelines.
- You commit to keeping your information, including a current email address, up to date.
- You are responsible for providing accurate, truthful, and complete information.
- Safeguarding your username and password from theft or misuse is your responsibility.
11. User roles and access:
You should comprehend the permissions granted to your authorized users. You are accountable for each authorized user’s actions and omissions. It is your responsibility to ensure that each authorized user is fully aware of their obligations and restrictions under these terms and our guidelines. For more information on user roles and levels of access, please refer to our Support Center.
12. Your key responsibilities:
You are obligated to use our services solely for the business(es) whose business profile pages have been claimed by you or on your behalf (“claimed listing”). This usage should align with your applicable subscription, if any. You commit to utilizing our services exclusively for lawful business purposes and in accordance with these terms and our guidelines.
13. Guidelines:
In accessing or using our services, you commit to adhering to and abiding by our guidelines, policies, and codes available on Support Center page designed for businesses and for everyone (and any other guidance referenced in these terms “Guidelines“). It is crucial to read and comprehend these guidelines to ensure you understand the do’s and don’ts when using our services. These guidelines play a pivotal role in delineating how you should (and shouldn’t) utilize our services. Much of it is common sense and is crafted to maintain our platform as a fair and trusted space for online reviews.
We reserve the right to update and make changes to the guidelines periodically. Any alterations to the guidelines will immediately apply to you without requiring further positive acceptance, confirmation, or action on your part.
14. What we each own:
We possess all the elements we’ve incorporated into our services, excluding content owned by others, such as the reviews on our platform. These reviews are owned by the reviewers who created them, and any data you provide when sending invitations to your consumers. Our ownership encompasses rights in the design, compilation, look and feel of our services, and extends to copyrighted works, registered and unregistered trademarks, designs, codes, inventions, and other intellectual property. You agree not to copy, distribute, modify, or create derivative works of our content, or use any of our intellectual property rights in any manner not expressly permitted by us. This implies that the use of our logos, graphics, trademarks (“brand marks”), or any other content on our platforms, is not allowed unless explicitly authorized by us.
You retain ownership of your logo, brand name, trademarks, and other intellectual property (“customer IP”). We reserve the right to use your customer IP to provide, administer, and ensure the proper operation of the services, the platform, and related systems, and to fulfill our rights and obligations under these terms.
15. User-generated content:
Any review, reply to a review, image, or other content created by or originating from you, consumers, or other users of our services is termed “user-generated content.” In instances where user-generated content is created by or originates from you, you grant us the right to use it and make it available indefinitely without restriction or payment to you. You also affirm that you have the right to grant us this permission.
Unless user-generated content is removed by us for violating our guidelines or removed by its author, it will remain publicly displayed on our services, platform, and any third-party services and networks (like Google) even after your subscription has ended or you delete your business account.
16. Feedback:
We value any feedback you provide about our services and may use it indefinitely without restriction or payment to you. To clarify, if you submit any written content or feedback to us, we reserve the right to use, quote, and/or refer to that content or feedback at our discretion.
17. Problems and support:
In case you encounter a problem, we provide support articles through our Support Center to assist you in most situations. If you’ve explored our Support Center and still require assistance, you can access online support for our services from our support team by contacting them at support@balora.online.
18. Impartiality:
We appreciate businesses using our platform to engage with their consumers. However, your use of our services and brand marks does not imply an approval, endorsement, or recommendation by us of either you or your products or services. Therefore, you should refrain from marketing yourself or making public declarations to that effect. Nothing in these terms should be construed as constituting a partnership, joint venture, employment, or agency relationship between you and us.
19. Display of names, logos, and reviews:
It is essential for us to identify the businesses reviewed on Balora.online. Similar to a directory or phonebook, you grant us the right to display your business name and logo on our platform to identify the services or products your business provides. You retain control over your business profile page, allowing you to modify your name and logo at your discretion.
When you create a business account and use our services, you permit us to use your name, logo, and examples and visuals of how you use Balora.online in the public domain (e.g., on your website and in your ads) in corporate, promotional, and marketing material and content in the normal course of business.
During your use of our services, you may display reviews of your business and our brand marks on your claimed domains, following our guidelines and the guidance provided by us on our Support Center. This is allowed only if you use the designs, images, and functionality made available to you in your business account.
Any other use or display of our brand marks or content on Balora.online, including in offline or online advertising, is permitted only following our guidelines. We reserve the right to revoke your use of our brand marks at any time if we find your use to be in violation of our guidelines.
20. Don’ts:
While we can’t cover everything here, here are some important examples of things you must never do:
- Undermine the security or integrity of our platform.
- Use our platform or services in any way that might impair functionality or interfere with other people’s use.
- Access our platform or services without permission.
- Introduce or upload anything to our platform or services that includes a virus or other malicious code.
- Write, submit, or procure fake reviews.
- Do anything that may be misleading, offensive, violates any law, infringes on the rights of others, or does not comply with our guidelines.
- Modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer, or extract the source code of any part of our platform or services.
- Resell, transfer, license, lease, or provide our services in any way not expressly permitted through our services.
- Repackage, resell or sublicense any data accessed through our platform or services.
- Commit fraud or other illegal acts through our platform or services.
- Act in a manner that is abusive or disrespectful to a Balora.online employee, partner, user, or other Balora.online customer. We will not tolerate any abuse or bullying of our Balora.online employees, user, or other Balora.online customers in any situation, and that includes interaction with our support teams.
- Remove any Balora.online brand content or proprietary notices or labels from the platform or the commercial materials.
- Use the platform, our services, or commercial materials for the purposes of providing any service or functionality that competes with the platform.
Pricing and payments
21. Trials:
You may be offered a trial of some of our services for a limited or short-term period, as outlined in the relevant commercial materials provided at the time. Balora.online reserves the right to withdraw or modify your access to those services at our discretion without prior notice and with no liability. After the trial period, your access to those services may be removed in accordance with any terms or restrictions you are notified of at the time. If you wish to continue using those services after the trial, you will need a subscription.
22. Balora.online subscriptions:
We offer our business users access to our free plan, which allows the use certain services on Balora.online. However, to access some of our services, we require you to pay for one of the many subscriptions we offer. In most cases, you will need to pay us directly. The price and any other terms specific to your subscription are set out in the commercial materials that you accept when you agree to purchase that subscription. If you and us have agreed to make changes to the scope of your subscription during the subscription period (for example, adding another domain or additional services), we may ask you to sign or accept updated commercial materials, and in such a case, we reserve the right to increase the price accordingly.
23. Standard rates and discounts:
We may update or amend the standard list prices for our services from time to time. Any price discounts, promotions, offers, or special terms listed on a quote, order form, or similar only apply for the subscription period specified on it, and we are not obliged to continue offering that price discount, promotion, offer, or special term for any subsequent subscription periods.
24. No refunds or credit:
Unless specifically stated elsewhere in these terms, we will not owe you any refund or credit if you or we terminate your subscription in accordance with these terms.
25. Importance of timely payments:
To continue accessing the services included in your subscription, you need to make timely payments based on the price of the subscription you selected. Unless your subscription order details say something else, the fees for each subscription period are owed to us upfront. If we have issued an invoice to you, you must pay that within the number of days set out in the invoice. To avoid delayed or missed payments, please ensure that we have accurate payment information. If we do not receive timely payments from you for your subscription, then we may suspend or even end your access to our services – see the Termination and suspension section. In cases of late payment for any unpaid amounts, we reserve the right to charge you interest on outstanding amounts, and you will also be responsible for any costs reasonably incurred by us in collecting such amounts, including collection costs and legal fees.
Privacy and data use
26. Privacy laws:
You and Balora.online each agree to comply with all applicable data protection and privacy laws and regulations (“applicable privacy laws”).
27. Invitation data:
When you send (or we send on your behalf) invitations to your consumers asking them to create a review on our platform about your services, your locations, and/or your products, we are providing “review invitation services” to you. If the type of review invitation services we provide to you requires us to receive or process any personal data relating to those consumers (“invitation data”) before they submit a review on our platform in response to an invitation, then:
These review invitation services will be provided to you:
- by Plethora Multi Media Management B.V. if your contract is with Plethora Multi Media Management B.V.; or
- by Balora.online if your contract is with Balora.online (however, any data processing in connection with its provision of the review invitation services is subcontracted to Plethora Multi Media Management B.V. which will deliver that to you on Balora.online’s behalf),
provided that, regardless of which entity provides the review invitation services, Balora.online will at all times be the sole entity within the Plethora Multi Media Management B.V. group which has decision-making authority over, and determines the purposes and means of processing, invitation data;
- to the extent that we, as a service provider to you, receive data from you about your consumers who are residents of Curaçao and whose data is protected by the privacy laws in Curaçao.
You confirm that you will have all the rights, permissions, and consents required by applicable privacy laws to provide us with the invitation data.
28. Other personal data:
Personal data we collect about your authorized users or other people who represent you (including your employees) in connection with creating and administering your business account, providing customer services to you, or signing up for our services and using them, will be handled by us in accordance with our privacy policy.
Security
Security is a top priority for us at Balora.online, and it should be for you too! While we make every effort to ensure the security of your data, we also need your cooperation to safeguard our services and your data.
29. Playing your part to keep your data secure:
You play a crucial role in maintaining the security of your data. Keep your login details secure, refrain from allowing others to use them, and ensure robust security measures on your own systems. If you notice any unauthorized use of your password or a security breach related to your account or linked email address, inform us immediately. Additionally, agree not to use free-form fields in any of Balora.online’s systems or services to store personal data unless explicitly requested in a field designed for personal data, such as a first name or last name.
Confidential information
We take reasonable precautions to protect your confidential information and expect that you’ll do the same for ours.
30. Keeping it confidential:
While utilizing our services, you may share confidential information with us, and you may become aware of confidential information about us. Both you and Balora.online agree to take reasonable steps to protect each other’s confidential information from unauthorized access by individuals, entities, or other third parties. Confidential information may be shared with legal, governmental, or regulatory authorities if required or mandated by law. We may also share your information on a similarly confidential basis with our affiliates, advisers, auditors, financiers, and any third parties conducting due diligence on our business. Information will not be considered confidential if the recipient already knew the information and it was not subject to confidential treatment or if the information is publicly available (but not as a result of a breach of this confidentiality section).
Your termination and suspension
We outline the circumstances under which your subscription and/or access to Balora.online services may be terminated or suspended.
Your termination rights:
31. If you don’t want your subscription to automatically renew
If you wish to prevent your subscription from automatically renewing, inform us via email at support@balora.online at least 30 days before your current subscription period ends.
Even after notifying us, you’ll retain access to the services for the remaining subscription period. Payment responsibility for the entire current subscription period persists, whether or not you’ve already paid. After the subscription period ends, you’ll still have access to services in our free plan. If you continue using the free services post-subscription, these terms will govern your usage.
32. Terminating your subscription immediately because of our material breach
You can terminate your subscription immediately if:
- We materially breach these terms and don’t rectify it within 14 days of receiving notice.
- The material breach is irreparable.
- Our service becomes permanently unavailable, resulting in a pro-rata refund of prepaid amounts.
Terminating due to our material breach forfeits access to subscription services but retains access to free services. No refund or credit is issued for paid fees.
If you are on our free plan:
33. Deleting your business account and stopping use of our services:
Our terms terminate immediately when you cease using our services and delete your business account.
Note that these terms still apply to anything before termination, whether you terminate your subscription or delete your business account.
Our termination and suspension rights:
If you have a subscription:
34. If we don’t want to renew your subscription:
We can terminate your subscription at the end of any period with at least 30 days’ notice. Access to subscription services continues for the current period, and unpaid fees remain due.
35. Immediate termination by Balora.online:
Balora.online may terminate your subscription or access immediately if:
- You materially breach terms and don’t remedy within 7 days.
- The material breach is irreparable.
- We believe you breached guidelines or acted disrespectfully, or engaged in bad-faith practices.
- You fail to pay the full subscription amount on time.
- Your insolvency, liquidation, or a similar event occurs.
- Your use poses a security risk to our platform.
- We determine your business values conflict with ours.
For non-prepaid fees, you are responsible for the whole current subscription period. Refunds are only issued in specific cases. Suspension may occur for breaches, and you remain responsible for incurred fees.
36. Suspension:
We reserve the right to suspend all or part of your access to our platform and/or services under the following circumstances:
- Breach of Terms: If, in our discretion, we believe you are in breach of these terms.
- Guidelines Breach: If, in our discretion, we find a breach of guidelines. For instance, continued misuse of the review reporting functionality or altering your company profile after a warning in a way that we consider misleading or deceptive to consumers.
- Subscription Payment Delinquency: If you fail to pay the full subscription amount on time.
- Security Risk: If, in our discretion, we believe your use of our services poses a security risk to our platform.
During the suspension, you remain responsible for all subscription fees incurred, and no refund or credit is granted.
If you are on our free plan:
37. Immediate termination or suspension for any reason:
We hold the authority to terminate or suspend access to your business account and/or all or any of our services immediately and at any time for any reason.
For all users:
38. Application of terms post-termination:
Regardless of whether we terminate your subscription or access to your business account, these terms will persist, applying to any actions or events occurring before the termination.
Liability and indemnity
These sections are important as they outline responsibility and liability between us and you, so we urge you to read them closely and in full.
39. DISCLAIMER OF WARRANTIES:
We emphasize that our services are provided on an “as is” basis, and to the fullest extent permitted by law, we and our affiliates disclaim all warranties, express or implied, including non-infringement, merchantability, and fitness for a particular purpose. Furthermore, we disclaim all representations and warranties, express or implied, regarding the uninterrupted or error-free nature of our services and/or platform. This disclaimer applies except for any non-excludable conditions required by applicable law.
40. LIMITATION OF LIABILITY:
If you have a subscription:
Except for non-excludable conditions and/or liability that cannot be excluded or limited under applicable law, the liability of each party (and each party’s affiliates) to the other concerning our services and/or these terms is limited as follows:
- Neither party and its affiliates have liability for any indirect, consequential, incidental, punitive, exemplary, or special loss, damage, or expense (including legal costs) arising from your use of our services and/or these terms.
- We and our affiliates are not responsible or liable for your conduct, any consumer’s conduct, and/or any other third-party’s conduct on our platform or the use of Balora.online services, including any user-generated content.
- Excluding each party’s indemnity obligations, each party’s (and each party’s affiliates’) total aggregate liability to the other party is limited to the total amount you paid for our services in the 12 months immediately preceding the date of the claim.
If you are on our free plan:
Except for non-excludable conditions and/or liability that we cannot exclude or limit under applicable law, our and our affiliates’ liability is limited as follows:
- We and our affiliates have no liability arising from your use of our services and/or these terms for any indirect, consequential, incidental, punitive, exemplary, or special loss, damage, or expense (including legal costs).
- We and our affiliates are not responsible or liable for your conduct, any consumer’s conduct, and/or any other third-party’s conduct on our platform or the use of Balora.online services, including any user-generated content.
- Our and our affiliates’ total aggregate liability to you is limited to the total amount you paid us for our services in the 12 months immediately preceding the date of the claim.
41. Indemnities:
You agree to indemnify Balora.online and each of its affiliates, covering any and all losses, costs (including reasonable legal costs), expenses, demands, or other liabilities incurred or suffered by Balora.online or its affiliates. This indemnification arises out of, or in connection with:
- Your use of Balora.online services, including but not limited to the review invitations sent to your consumers, the creation, submission, or procurement of fake reviews, any content you provide, or any breach of guidelines set forth by Balora.online.
- Any user-generated content created by you, originating from you, or otherwise related to you on the Balora.online platform.
- Your breach of applicable privacy laws, encompassing any violation of your obligations regarding sending invitations to your consumers.
- Any act or omission by you that causes a data breach, as defined in the General Data Protection Regulation (GDPR), and/or places Balora.online in breach of applicable privacy laws.
The indemnification obligations outlined in this section are subject to the following conditions:
- You must provide Balora.online with prompt written notice of any third-party claim or action.
- Balora.online has the option to assume control over the defense and/or settlement of such claims.
- You shall cooperate with Balora.online as reasonably requested, with such cooperation at your sole cost and expense.
- Balora.online shall not settle any claim or action on your behalf without first notifying you of all details related to such settlement and obtaining your prior written consent.
Disputes
42. Dispute resolution:
While we anticipate that most concerns can be efficiently addressed to everyone’s satisfaction by reaching out to us through support.balora.online, in the event that an issue cannot be resolved through this means, both parties, you and Balora.online, mutually agree to bring claims only in the jurisdiction specified in the “Our contracting entities and governing law” section.
Important housekeeping
43. No professional advice:
Balora.online does not provide professional advice, including financial, tax, or legal guidance. While we may offer information that we believe could be beneficial, such information, including template suggestions for review invitations and analytics insights, should not be construed as advice. Balora.online and its affiliates are not liable for your use of this information or any conclusions drawn from it. It is your responsibility to ensure compliance with applicable laws when using our services.
44. Changes to these terms:
We reserve the right to make changes to these terms periodically. We’ll attempt to notify you of material changes in advance, unless immediate modifications are necessary due to external factors, such as changes in the law. Regularly checking, reading, understanding, and agreeing to the most recent version of these terms is your responsibility, as any changes will apply immediately without further positive acceptance, confirmation, or action by you.
45. Changes to our services:
Balora.online may modify or discontinue services at its discretion. In the event of substantial changes to a service’s functionality, you can contact us, and we may, at our discretion, refund a portion of the prepaid subscription fee or provide credit for other services during the remaining subscription period.
46. Events outside our control:
Balora.online and its affiliates are not liable for any failure or delay in performance of obligations under these terms due to events or circumstances beyond our reasonable control.
47. Notices:
All notices to Balora.online should be sent to support@balora.online. Unless otherwise stated in these terms, notices from us to you will be sent to the email address provided in your business account.
48. Blocking your access, disabling your subscription, or refusing to process a payment:
Balora.online may block access, terminate subscriptions, or refuse to process payments if there is a perceived risk, such as a potential breach of law or regulation, associated with you, your business, your subscription, or a payment. This may occur without notice.
49. Transfer:
Balora.online reserves the right to assign, transfer, or subcontract any rights or obligations in these terms to any entity or firm at its discretion. Your assignment, transfer, or subcontracting of rights and/or obligations requires Balora.online’s advance written consent.
50. Survival:
Sections intended to survive termination, such as Limitation of Liability and Indemnities, will continue to apply even after the terms are terminated.
51. Entire agreement:
Upon acceptance, these terms and any relevant commercial materials constitute the entire agreement between you and Balora.online, superseding any prior discussions or agreements.
52. Language:
While certain commercial materials may be provided in another language, all communications and notices under these terms must be in English. In case of a translation, the English version takes precedence.
53. Enforcement of terms:
If any part of these terms is legally unenforceable, the rest remains enforceable.
54. Interpretation:
Terms like ‘include,’ ‘like,’ and ‘for example’ do not limit the scope, and ‘discretion’ implies sole discretion.
55-a. Our contracting entities and governing law:
These terms, along with any dispute or claim arising from them, their subject, or their formation, will be governed by and construed in accordance with the laws and jurisdiction of the Balorá.online entity specified in the table below.
| Entity and Address | Governing Law | Jurisdiction | |
|---|---|---|---|
If you are located anywhere in the world outside of Curacao, Aruba, Sint Maarten, BES or the Netherlands, then the Balorá.online entity you’re contracting with, and the Governing Law and Jurisdiction which applies to your contract with Balorá.online will be: |
Content |
Curaçao |
Content |
If you are located in Curacao, Aruba, Sint Maarten, BES or the Netherlands, then the Balorá.online entity you’re contracting with, and the Governing Law and Jurisdiction which applies to your contract with Balorá.online will be: |
Content |
Curaçao |
Content |
The table above does not apply to the extent that the law in your country of residence mandates the application of another law and/or jurisdiction, especially consumer laws and regulations. As a consumer using the platform, you may have the right to bring claims against Balorá.online in the courts of your country of residence. This section 60 otherwise applies to the maximum extent permitted in your country of residence.
55-B. Jurisdiction:
Courts specified in the jurisdiction section have exclusive jurisdiction over any dispute or claim arising from these terms.
56. No waiver:
Failure to enforce a right promptly does not constitute a waiver. A waiver of any obligation or breach does not waive others.