Simply THANK YOU. I'm a tourist, I lost a toric contact lens, and they gave me a sample of a contact lens with my exact prescription. It was truly a miracle to find them 🥹 They didn't charge me anything, and I sincerely hope to God I can repay them 50 times over for what they did for me today. They saved my family vacation ☺️🥹 Plus, they were so kind to help me (a woman and a man). Thank you, thank you, thank you!!!
I went to Vision Care because of the great reviews about service. All I needed was a nosepad replacement for my glasses, one fell off. Came into the store, did not see anybody and waited. After a few minutes sat down in the chair at the desk/counter and saw somebody behind a panel apparently doing an eye test. He walked back and forth several times into the open. After 5 minutes I walked out the door and went elsewhere ( Pearle Vision in Zuikertuintje). To be ignored like that is very bad service, if he only would have said "Sorry folks, I am doing an eyetest and be right with you" but nothing. You acknowledge your customer always no matter how busy you are!
Samantha Jackson
2 months agoVery reasonable prices and helpful staff! In 2 days I had new glasses & replaced my shade lens to match my prescription.
Lucero Bahamonde
4 months agoSimply THANK YOU. I'm a tourist, I lost a toric contact lens, and they gave me a sample of a contact lens with my exact prescription. It was truly a miracle to find them 🥹 They didn't charge me anything, and I sincerely hope to God I can repay them 50 times over for what they did for me today. They saved my family vacation ☺️🥹 Plus, they were so kind to help me (a woman and a man). Thank you, thank you, thank you!!!
Nathalie Karta
5 months agoRemko Yntema
a year agoI went to Vision Care because of the great reviews about service. All I needed was a nosepad replacement for my glasses, one fell off. Came into the store, did not see anybody and waited. After a few minutes sat down in the chair at the desk/counter and saw somebody behind a panel apparently doing an eye test. He walked back and forth several times into the open. After 5 minutes I walked out the door and went elsewhere ( Pearle Vision in Zuikertuintje). To be ignored like that is very bad service, if he only would have said "Sorry folks, I am doing an eyetest and be right with you" but nothing. You acknowledge your customer always no matter how busy you are!
Steve Powell
3 years agoGreat customer service. Good selection of eyewear.